Airtel Uganda Scoops East Africa Innovation Award for Airtel Money Service

Written by on May 18, 2021

Airtel Uganda, The Smartphone Network with the most affordable and reliable mobile
financials services has been recognized and awarded for its continuous innovation
under the Airtel Money services that has accelerated financial inclusion in Uganda.
Airtel Uganda scooped the 2021 FinTech Innovation Award at the at the prestigious
18 th Annual East Africa Com Virtual Awards, 2021 Awards ceremony held last week in
Nairobi – Kenya together with Comviva, a global leader in mobile solutions offering
digital VAS, mobile finance and customer management solutions for telecom operators.
According to East Africa Com, the awards organizer, The Fintech Innovation Award
honours top companies and products leading in Financial Technology (FinTech)
innovations in East Africa. Airtel Money is one of Uganda’s top financial inclusion drivers
that enable mobile phone subscribers, especially the financially underserved population,
to transact in the digital economy.
Powered by Comviva’s mobiquity platform, Airtel Money provides a mobile wallet to
consumers linked to their Airtel mobile number, allowing them to transfer money, get
loans and make payments instantly, easily and securely, anytime, anywhere. Airtel
Money can be accessed via USSD *185# or mobile App, 'My Airtel App.’
Speaking about the Award, Andrew Rugamba, the Airtel Money Director at Airtel
Uganda mentioned that; “We are very excited about winning the 2021 Fintech
Innovation Award. This win is a result of hard work and continued investment in tech-
driven reliable and affordable innovative solutions aimed at giving our customers the
desired experience as they transact using a wide range of products and services we
“As Airtel Uganda, we pride in being a financial service partner our customers can trust
as they send and receive money using safe, secure and affordable Airtel money
The increased demand for cashless transactions has spiraled a steady growth of the
mobile financial services in Uganda. According to the Uganda Communications
Commission 2020 4 th Quarter Market Performance Report, active mobile cash
transaction wallets increased to 22.5 million between October and December, 2020

from 20.9 million in Q1 2020, demonstrating the fast growth in uptake of mobile cash
transactions in Uganda.
During the same period, active mobile agents increased from 227,736 in September
2020 to 235,790 agents in December 2020, to support increasing demand in mobile
cash transaction services.

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